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In today's fast-paced logistics landscape, delivering a seamless and differentiated customer experience isn't just a competitive advantage—it's a necessity. For brokers and 3PLs, customer expectations are higher than ever. The ability to provide transparent, efficient, and proactive service can mean the difference between winning and losing business. Join Luis Pajares, Chief Customer Officer at Turvo, and Kendra Philips, VP & GM of Global Transportation Management at Ryder System, Inc., as they discuss how logistics providers can enhance customer satisfaction through technology and innovation. What You’ll Learn: • Key challenges impacting brokers and 3PLs today • How technology drives efficiency and transparency • Strategies to strengthen customer relationships and retention • Real-world examples of logistics providers getting it right