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L&L - What Risks do you need to Manage in Your Business?
In your business (or any business), some Risks need to be focused on to help mitigate Risks. Let's talk through specific risks to your business relating to Shippers, Carriers, and the big one Finances.

• What are Risks related to Onboarding and Compliance
• Managing Risks associated to Finance

Kristel brings over 10 years of experience in the Customer Success Organization, with a main focus on Customer Training. She has been instrumental in building Customer Training plans for many Fortune 500 companies. The focus has been on training the companies employees to utilize the tools available in their daily roles. She has also spent time in the Small Business and Start-Up worlds focusing within Customer Success and working closely with our customers to be Successful in their business.

Kristel currently serves as the Sr Manager of Customer Enablement at Truckstop.com. Her focus is in two areas; Customer Training on all products, tools and the industry. Her teams also focus within Compliance/Onboarding for our Broker customers. Prior to this role, she held roles as Customer Success Manager and Customer Trainer across the Tech Industry all in the SaaS world. Kristel graduated with a degree in Biology from Montana State University.

Speaker:

Kristel Hanson, Sr Manager of Customer Enablement - Truckstop.com

Nov 16, 2021 12:00 PM in Eastern Time (US and Canada)

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